Website Terms & Conditions of Use

Website Terms & Conditions of Use

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy and cookie policy govern our relationship with you in relation to this website.

This website is owned and operated by Join the Dots (Research) Limited, a company registered in England and Wales (company registration number 354 6594) whose registered office is at The Hive, 51 Lever Street, Manchester, M1 1FN. Unless we say otherwise, we use the terms “Join the Dots”, “we”, “our” and “us” on this website to refer to Join the Dots (Research) Limited. The terms “you” and “your” refer to the user or viewer of our website.

The content of this website is for your general information and use only and can be subject to change without notice. If you want to ask us anything (whether about our products or services, this website, any of our terms and conditions or otherwise), then please contact us.


Data Protection and Privacy

We request that you read our privacy and cookie policy. Any personal information which you give to us will be stored and used in accordance with this policy and by your agreement to these website terms and conditions, you shall be deemed to have read, understood and agreed to our privacy and cookie policy.


Registering Your Personal Details

From time to time, you may be asked to register your details with us in order to receive information from us, and/or in order to receive products or services, or enter competitions. Please ensure that the details you provide us with are correct and complete, and inform us immediately of any changes to the information that you provided when registering.

We reserve the right to refuse access to the website, terminate accounts, and remove or edit content at our discretion.


Interactive Services

If you choose to access any interactive services provided by us, then there may be other guidelines or rules which you will have to abide by. For example, if you enter a community area we expect all our users to behave in accordance with the terms and conditions of the community.



This website may include hyperlinks to websites operated by other parties and content posted by visitors to our website. If you decide to access other website, then you will be leaving We are not responsible for examining or evaluating Internet sites that link to this website, or which are linked from it, and any dealings which you may have or the consequences of such dealings with the operators of those sites.

We are not responsible for any loss or damage suffered by you in linking to any other site or sites, nor are we responsible for any content posted to this website by visitors.


Access to

We will endeavour to ensure that availability of the website will be uninterrupted and that transmissions will be error-free, however, this cannot be guaranteed. Also, your access to the website may be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.


Intellectual Property Rights

All content included on the website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the exclusive property of Join the Dots, its affiliates or its content suppliers, and is protected by United Kingdom and international copyright and other intellectual property rights.

All software used on this website is the property of Join the Dots, our affiliates or our software suppliers and is protected by United Kingdom and international copyright laws. It is published by us, and may not be reproduced other than by downloading and viewing on a single CPU and/or printing a single hard copy for private or internal business purposes only. It is not to be otherwise reproduced, transmitted, made available on a network or used to create derivative works without prior written consent.

Our logos are the trademarks of Join the Dots. Our trademarks and trade address may not be used in connection with any product or service that is not, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Join the Dots. All other trademarks not owned by Join the Dots that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Join the Dots.

No rights are granted to use any of them without prior written consent and any infringement of our rights will result in appropriate legal action.

Any framing of this website is prohibited. All links to this website must go to Please do not link directly to any other pages on this website. We cannot accept any responsibility or liability for access to or the material on any site which is linked from or to this website.

Licence for Website Access

We grant you a limited licence to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with our express written consent. This licence does not include any resale or commercial use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.

This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent.

You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of and its affiliates without our express written consent. You may not use any meta tags or any other ‘hidden text’ utilising Join the Dots or its affiliates’ names or trademarks without our express written consent. Any unauthorised use terminates the permission or licence granted by Join the Dots.

Reviews, Comments, Communications & Other Content

Users of this website may be invited to post reviews, comments and other content; send communications; and submit suggestions, ideas, comments, questions, or other information.

If you do post content or submit material, and unless we indicate otherwise, you grant and its affiliates a non-exclusive, royalty-free, perpetual and irrevocable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Join the Dots and its affiliates the right to use the name that you submit in connection with such content and your right to object to derogatory treatment of such content. You agree to perform all further acts necessary to perfect any of the above rights granted by you to Join the Dots, including the execution of deeds and documents, at the request of Join the Dots.

You represent and warrant that you own or otherwise control all of the rights to the content that you post; that, as at the date that the content or material is submitted to Join the Dots: (i) the content and material is accurate; (ii) use of the content and material you supply does not breach any applicable Join the Dots policies or guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory). You agree to indemnify Join the Dots and its affiliates for all claims brought by a third party against Join the Dots or its affiliates arising out of or in connection with a breach of any of these warranties.

Your Conduct

You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way.

You must not misuse the website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the website, the server on which the website is stored or any server, computer or database connected to our site. You must not attack the website via a denial-of-service attack or a distributed denial-of-service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the website or to your downloading of any material posted on it, or on any website linked to it.

When using you agree:

  • not to do anything which will or might damage, interfere with, disrupt access to, interrupt or impair the functionality of the material available on the site;
  • not to post, distribute or otherwise upload any illegal, defamatory, offensive, infringing, obscene, threatening, abusive, indecent or otherwise unlawful or objectionable material or information or send any chain letters, mass mailings, junk mail, ‘spamming’ material or any other form of bulk communication or commercial solicitation;
  • not to threaten, harass, stalk, abuse, disrupt or otherwise violate the rights of others, including individuals’ privacy rights;
  • not to impersonate any person or entity or mislead as to the origin of any content; not to make any unauthorised, false or fraudulent orders, bookings or request for services;
  • not to obtain or attempt to obtain unauthorised access to the site or any private or member account areas on the site;
  • to be entirely responsible for and keep secret any password used by you. You should change your password if you believe it is not longer secret;
  • not to send any material which consists of or contains software viruses;
  • not do, cause or permit anything to be done that may infringe, damage or interfere with any intellectual property of Join the Dots.

If you send us or post any material or other information to, you agree that Join the Dots will not treat this information as confidential and we will be free to keep and republish this information and reuse it as we see fit. You agree to give up your rights to be identified as the author of this information and to object to any use of this information by us. You understand that you, and not Join the Dots, is responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only.

If we consider that you have breached any of these terms and conditions, or have otherwise demonstrated inappropriate conduct when using the website, we reserve the right to:

  • warn you via email that you have breached these terms, and ask you to stop such conduct;
  • delete any material or content which you may have posted without notice to you;
  • take measures (including terminating, suspending or restricting your access) to prevent you from using the website.

If your conduct on or use of the website causes us or any other Join the Dots subsidiary company or affiliate loss, damage or other costs, you shall be responsible for reimbursing those costs.

Electronic Communications

When you visit or send emails to us, you are communicating with us electronically. We communicate with you by email or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

Content on Website

The content on our website does not form part of any contract.

Any minor, other error or omission on our website or in any document or information issued by us or displayed on our website shall be subject to correction without any liability on our part and we expressly exclude liability for any such errors or omissions to the fullest extent permitted by law.

This website is for information only. We have used reasonable care and skill in compiling its contents but make no warranty (express or implied) or guarantee as to the nature or accuracy of any material on this website. We shall not be responsible for any reliance placed on any information displayed on our website.

Limitation of Liability

We take reasonable steps to ensure a fast and reliable service, but we cannot be held responsible for:

  • the security of the website;
  • any damage, loss of, or corruption of any data, information or material or viruses that may infect your computer equipment or other property;
  • breach of security by hackers as a result of your use of the website.

This website, or any part of it, may not be compatible with your browser or computer configuration, and we make no warranty that it is. We make no warranty that our services via this website will be available at any particular time, or that your access to our website will be uninterrupted, timely or error free, and we will not be responsible if we are unable to provide the website, or its services, for any reason.

If you are accessing our website and services in the course of a business, all implied warranties and conditions are excluded to the maximum extent permitted by law.

We shall not be responsible for any claim, loss of profit, revenue, contracts, loss or corruption of data or information, loss of production, loss or depletion of goodwill or any indirect, costs or expenses whatsoever arising out of or in any way connected to your use of our website, your use of or failure to use our website, or our failure to deliver services contained on our website. This includes any information, products or services obtained through, or any contract entered into through,

From time to time, we may need to update the content on and/or maintain the software and other equipment that runs the site. During these time you may not be able to access the site or you will experience slower access.


If you are accessing our website in the course of a business, you agree to indemnify us and to keep us indemnified from all or any liability or damages we incur in contract, tort, or otherwise towards a third party as a result of your use of this website.


We reserve the right to make changes to our website, policies, and to make amendments and/or modifications to these terms and conditions at any time, which will take effect immediately. You will be subject to the terms and conditions in force at the time that you use the website, unless any change to these terms and conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If you do not agree, at any time, to be legally bound by all these terms and conditions, please do not access and/or use

Our website is operated and controlled from the United Kingdom and these terms of use, and your use of this website, are governed by and construed in accordance with the laws of England and Wales. You consent to all disputes arising out of or relating to your use of this website from another jurisdiction, it is your responsibility to ensure compliance with the laws that apply to that jurisdiction.

These terms of use constitute the entire agreement between us with respect to our website and the services we provide through it, and supersede all prior communications and agreements between us, whether electronic, oral or written, regarding the subject matter contained in our website. A printed version of these terms of use, and of any notice given in electronic form shall be admissible in judicial or administrative proceedings to the same extent and subject to the same conditions as other business documents and record originally generated and maintained in printed form.